WHAT PERSONAL INFORMATION DO YOU COLLECT?
You can visit our website without registering or submitting any personal information. If you decide to register for an account, place an order, or subscribe to our mailing list, you will provide us with personal information that is linked to you specifically. This can include personal information (name, e-mail address, password, billing address, telephone number) and professional information (company name, VAT number). Access to your account information requires a password. You are responsible for keeping this password confidential. Be sure to sign off when finished using a shared computer. We retain your personal information for as long as your account is active.
IN WHAT WAY DO YOU USE PROVIDED PERSONAL INFORMATION?
• To enable you to access and use our website, including logging into your account and downloading fonts and invoices and change your personal information or upgrade your licenses.
• To process and complete transactions, and send you related information, including order confirmations and invoices. We may also contact you if we have questions about your account or any of your orders.
• To provide customer service and support, including responding to your comments, questions, and requests, and sending you technical notices, updates and support messages.
• To ship physical products you ordered.
DOES 29LT SHARE MY PERSONAL INFORMATION WITH THIRD PARTIES?
We will not share your personal information with third parties for the purpose of marketing their products, but we share your personal information with companies that provide us with support services in conducting our business, operating the website. This includes 2Checkout and Paypal. We share your personal information only if these companies require such information to perform their functions. We do not authorize these companies to use your personal information for any other purpose. We will share your personal information with the appropriate authorities if we believe in good faith that doing so is required by law or court order, to protect our rights or property, or to protect the safety of our users or the public. We also share your personal information with our accountant, for VAT and TAX purposes.
DO YOU STORE MY PERSONAL INFORMATION IN A SECURE WAY?
HOW CAN I UPDATE MY PERSONAL INFORMATION?
You have the right to access and update your personal information at any time by logging into your account on our website. You may also submit any changes to your personally identifiable information and preferences by contacting us.
If you like to cancel your 29LT account, you can do that at any time by contacting us by email. We will then delete all the information we hold in connection with your account which is no longer necessary to keep. Some information we have to hold for a maximum of 7 years because of VAT or TAX reasons, or to provide necessary licensing information to the respective font copyright holder.
DO YOU COLLECT COMPUTER INFORMATION?
We automatically collect certain non-personal computer or device-related information from visitors to our website, including the operating system (for example Mac OS, iOS, Windows, Android), the visitor’s IP address, and the web browser (for example Safari, Firefox, Chrome). This information will be stored on our server for a maximum of three months and will be used for debugging purposes only.
DOES YOUR WEBSITE STORE COOKIES ON MY COMPUTER?
IN WHICH WAYS DO YOU PROCESS PAYMENTS?
If you place an order on our website – after registering – you can choose to process the financial transaction by credit card or using Paypal.
After checkout, your digital products will be added to your account. Physical products will be sent by regular mail as soon as possible, mostly the same day. Your invoice will be added to your account and e-mailed to you.
Last updated: January 07, 2020